Return and Refund Policy

Thank you for shopping at Waylene, a brand of Kavish Crafts India Private Limited. We value your satisfaction and want to ensure that you have a smooth and hassle-free shopping experience. If you’re not entirely satisfied with your purchase, we’re here to help.

### Returns

We offer a straightforward 7-day return policy, which means you have 7 days after receiving your order to initiate a return. To be eligible for a return, please make sure that:

– The item is in its original condition, unworn, and with all tags attached.
– You have the original receipt or proof of purchase.

### How to Initiate a Return

To initiate a return, please follow these steps:

1. **Contact Us:** Reach out to our customer support team at [contact@waylene.com] within 7 days of receiving your order. Please provide your order number and details about the item you wish to return.

2. **Wait for Confirmation:** Our customer support team will guide you through the return process and provide you with a return authorization if your request meets our policy criteria.

3. **Pack and Ship:** Pack the item securely in its original packaging and include all related accessories and documentation. Ship the item to the address provided by our customer support team.

### Refunds

Once we receive your returned item and inspect it, we will notify you of the status of your refund. Please allow some time for us to process your return and verify the condition of the item.

If your return is approved, we will initiate a refund to your original payment method. Please note that it may take some time for the refund to be processed and for the credit to be reflected in your account, depending on your payment provider’s policies. Mostly it will take 5 to 7 working days after approval.

### Non-Returnable Items

Certain items are non-returnable, including:

– Personalized or customized items.
– Items marked as “Final Sale” or “Non-Returnable.”

### Contact Us

If you have any questions about our return and refund policy or need assistance with a return, please contact us at:

Kavish Crafts India Pvt. Ltd.
C 47, C Block, Sector 63
Noida, Gautam Buddha Nagar
Uttar Pradesh 201301

[+91 120-4483-857] [contact@waylene.com]

### Changes to This Policy

We reserve the right to modify or update our return and refund policy at any time. Any changes will be effective immediately upon posting on this page. Please check this page periodically for updates.

We appreciate your trust in Waylene, and we are committed to providing you with a positive shopping experience. Your satisfaction is our priority.